You must bring your printed receipt to the show. Then you will give you a physical ticket there.
You will not be mailed a physical ticket prior to the show, and you will not be able to pick up tickets prior to an hour before doors open on the day of your show. Neither MEC or The Rock Oasis can redeem online purchases for physical tickets, they will only sell you fresh ones.
If, for some reason, your receipt goes missing en route we do have the ability to look up your name and/or email, but for logistical reasons please make sure to have your printed receipt.
Make sure to keep your ticket stub, as there are door prizes drawn at intermission.